Terms of Use

Maglis sends a notetaker to video meetings on Zoom, Google Meet and Microsoft Teams, transcribes the conversation, and drafts documents such as minutes, action items and proposals in Arabic or English. It also transcribes recordings you upload and answers questions about your meetings (“Ask Maglis”).

We may improve, add or change features. We will not materially reduce the core functionality of a paid plan during a billing period you have already paid for. Features marked as beta or preview are provided as they are and may change or end.

You must be at least 18 years old and use the Service for business or professional purposes. You must give accurate account information and keep your credentials secure. You are responsible for all activity under your account and workspace. Tell us at once at security@maglis.ai if you suspect unauthorised access.

The owner of a workspace controls it: owners and admins can invite and remove members, change roles, connect integrations, and delete meetings or the whole workspace. Members who are removed lose access immediately.

• Fees. Prices and plan limits are those shown on our pricing page or in your order at the time of purchase. Fees exclude taxes, which you pay where they apply.
• Subscriptions are billed in advance, monthly or annually, and renew automatically for the same period until cancelled. You can cancel at any time; access continues until the end of the paid period.
• Trials end on the date shown at signup. If no plan is chosen, paid features stop at the end of the trial.
• Credits are prepaid units used for meeting time and Ask Maglis on pay-as-you-go accounts. They have no cash value, cannot be transferred or exchanged, and are used in the order they were added. If you turn on auto-recharge, we charge your saved card for the pack you chose whenever your balance falls below the threshold shown; you can turn it off at any time.
• Usage limits. The notetaker will not join, or will leave, a meeting when your plan or credit balance cannot cover it.
• Price changes apply from your next renewal, and we will tell you at least 30 days in advance.
• Refunds. Fees and credits are non-refundable, except where we end the Service without cause, where these Terms say otherwise, or where the law requires.
• Late payment. If a payment fails, we will tell you, and we may suspend paid features until it is paid.

The Maglis notetaker joins under its own name and announces itself in the meeting chat. Before you record a meeting, you must make sure that recording and transcribing it is lawful in every place where its participants are, and obtain every notice and consent that the law or your own policies require.

You must not rename, hide or disguise the notetaker to conceal that a meeting is being recorded, and you must remove it, or stop the recording, if a participant objects where the law gives them that right. You are responsible for any recording made in breach of this section.

You must not, and must not allow anyone to:

• break any law or anyone's rights, including privacy, confidentiality and intellectual-property rights;
• upload or generate unlawful, harmful, defamatory, infringing or deceptive content;
• access another workspace's data, probe or test the Service's security without our written permission, or bypass any usage limit;
• copy, modify, reverse engineer or decompile the Service, or attempt to extract its source code, models, prompts or configuration;
• disrupt the Service, overload it, or access it by automated means other than the interfaces we provide;
• resell, sublicense or provide the Service to third parties, unless we agree in writing;
• use the Service or its output to build a competing product, or to train an AI model.

You own the recordings, transcripts, documents and other content you or your workspace put into or create with the Service (“Customer Content”). You give Maglis a limited, non-exclusive, worldwide licence to host, process, transmit and display Customer Content only to provide, secure and support the Service for you. This licence ends when the content is deleted.

Maglis does not use Customer Content to train, fine-tune or improve any AI model, and our providers are bound by contract not to do so. You confirm that you have the rights needed to submit Customer Content and to let us process it under these Terms.

Transcripts and documents are produced by AI and can be inaccurate, incomplete or mistranslated. You are responsible for reviewing every output before relying on it, sending it, or using it for any legal, financial, medical or other important decision. Output is not professional advice.

Our Privacy Policy explains how we handle personal data. Where you use the Service for an organisation that determines how meeting data is processed, that organisation is the controller and Maglis is its processor. Our Data Processing Agreement is available on request from privacy@maglis.ai and forms part of these Terms once signed.

The Service connects to platforms you choose, such as Zoom, Google, Microsoft and Slack. Your use of those platforms is governed by their own terms, and we are not responsible for them. If a platform changes or withdraws access, the related feature may change or stop.

Maglis and its licensors own the Service, including its software, models, prompts, designs and trademarks. Apart from the right to use the Service under these Terms, no rights are granted to you. If you send us feedback, we may use it without obligation to you.

You can stop using the Service and delete your workspace at any time from the dashboard. We may suspend or end your access, with notice where reasonably possible, if you materially breach these Terms, fail to pay, or if continuing would expose Maglis, other customers or meeting participants to legal or security risk. Where we can, we will give you a chance to fix the problem first.

If we end your access, you may ask us within 30 days for an export of your documents, unless the law prevents it. We then delete Customer Content as described in the Privacy Policy. If you delete your workspace yourself, its content is deleted at once. Sections 3 (for amounts owed) and 6, 7, 10, 12, 13, 14, 15 and 17 continue to apply.

Except as expressly stated in these Terms, the Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all other warranties, including fitness for a particular purpose, and we do not promise that the Service will be uninterrupted or error-free.

To the extent the law allows, neither party is liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or data, however caused. Each party's total liability under or in connection with these Terms is limited to the greater of the fees you paid to Maglis in the 12 months before the event giving rise to the claim, and USD 100.

These limits do not apply to your payment obligations, to your obligations under sections 4 and 5 and under section 14, or to any liability that cannot be limited by law.

You will defend and compensate Maglis for any third-party claim, fine or loss arising from Customer Content, from a recording made without a required notice or consent, or from your breach of section 5.

These Terms are governed by the laws of the Arab Republic of Egypt. The parties will first try to settle any dispute in good faith within 30 days of written notice. Failing that, the courts of Cairo have exclusive jurisdiction. This does not remove any mandatory protection you have under the law of your country of residence.

We may update these Terms. For a material change, we will tell workspace owners by email or in the Service at least 30 days before it takes effect. If you do not accept the change, you may cancel before it takes effect and receive a pro-rata refund of any prepaid subscription fees for the remaining period. Continued use after that date means you accept the updated Terms.

• These Terms, the Privacy Policy and any order you place are the entire agreement between you and Maglis about the Service.
• Neither party is liable for delay or failure caused by events beyond its reasonable control.
• You may not transfer these Terms without our written consent. We may transfer them to an affiliate or to a successor of our business, with notice to you.
• If any part of these Terms is unenforceable, the rest remains in force. A failure to enforce a right is not a waiver of it.
• We send notices to the email address of the workspace owner; you send notices to team@maglis.ai.
• These Terms are published in English and Arabic. If the two differ, the English version prevails.

Questions about these Terms? Send us a message or write to Arotech for Information Technology, Cairo, Egypt.